Q: How can I find which club is near me?
A: To find out which club is closest to you, please call 0411 341 889. We suit anyone in Belmont, Cloverdale, Rivervale, Langford, Carlisle, Bentley, Redcliffe, Subiaco, Cannington, Bentley, Victoria Park and more!
Q: What age do you need to be to train at Ora 24/7?
A: Ora 24/7 offer memberships for people aged under 18. A parent or guardian will be required to assist you to complete membership forms. Every under 18 will meet with the owner Malcolm Kani
We strongly believe no matter your age everybody has the right to fitness and health at Ora 24/7
Q: Who do I contact regarding direct debit or payments?
A: Please call Quickpay ONLY for questions regarding payments on 1300 659 537 or if you received a dishonour fee due to missed payment talk to Quickpay too.
Q: How do I receive free weeks at my gym?
A: Simple, by signing up your friends and family for every one person you bring to our 24/7 fitness center in Belmont your receive one free week
Q: Can I bring Kids into the Gym
A: Unfortunately, No there is no kids in the gym or on the gym floor at ANY time. Kids classes are designated times and that is it.
Q: How do I update personal and/or account details?
A: You can update your personal details by contacting us during staffed hours or in person.
Q: Can I suspend my membership?
A: Ora 24/7 gives members the flexibility to suspend their membership due to travel and/or illness for a small service fee.
Suspension options vary from club to club but typically clubs offer a minimum suspension time of two weeks and maximum of six weeks, which resets every 12 months. Suspensions do not rollover or accumulate. Simply email your club manager with the dates that you would like your membership suspended. Alternatively you can complete a form at reception.
Q: When can I cancel my membership?
A: We understand that circumstances change or that you may move from the area and need to cancel your membership. If you wish to cancel your membership at any stage, please send an email and fill out the cancellation form. Please allow 24-72 hours for a response
Q: Trial?
A: We do offer a Free Trial for those whom want to try before they commit however, our Casual PASS is $25 a session.
Q: Can we play our own music or bring bikes into the gym?
A: No, as it’s a shared space we all have our own tastes so please bring your headphones. No boom boxes or playing movies/music on loud be considerate of others. There is also no bikes, electronic scooters or scooters in the gym please ensure you use the provided for bike racks.